Trade‑Agents
Try an agent Book a demo
Live voice + text. Real booking logic. Real integrations.

A booking agent that actually runs your front desk. Not another chatbot.

Trade‑Agents is a bespoke Booking Agent and company representative: it captures enquiries, collects the right details, checks genuine availability, enforces routing rules, takes deposits, sends SMS + email confirmations — and logs everything for follow‑ups.

Try Monty or Plumbot See what it can do
Built like software, not prompts
Two Cloud Run services + tool server + UI
Ships big
Tens of thousands of packaged files
Keeps the diary safe
Availability + routing compliance
Live agent
Monty Voice
Live session
Monty Voice interface screenshot
Live agent
Plumbot Voice
Live session
Plumbot Voice interface screenshot
Whats so "Special"?
Most bots talk. Trade‑Agents "Operate": They turn enquiries into real booked jobs with verified steps, real actions, deposit collections and SMS + Email notifications - not guesses. All Bespoke to your business and preferences.
2
Cloud Run services For Each Agent
6
days of hardening on each Bespoke service
5
real integrations - Calendar, Maps, Firebase, OpenAI, Twilio & Stripe
30k+
files shipped per deploy
Google Cloud
Firebase
OpenAI
ElevenLabs
Stripe
Twilio

Agents you can try right now

Tap to open a dedicated phone preview window and try the live app. More agents will drop into this grid as you build them.

Monty
Live

Monty Voice

A polished “receptionist‑grade” voice + text agent. Built to feel premium.

Monty Voice screenshot
Open preview
Plumbot
Live

Plumbot Voice

Designed for trades: structured questions, calm tone, and a booking flow that respects availability and travel.

Plumbot Voice screenshot
Open preview
Coming soon
Slot reserved

Next Agent

Add a new agent in one place and this card becomes live. The site is built to scale with your lineup.

Drop in a new interface screenshot + URL
Get it built Capabilities
Coming soon
Slot reserved

Next Agent

A second reserved slot so the grid always looks “intentional” as you add more.

Add your next vertical: electrician, HVAC, locksmith…
Book a demo Pricing tiers

What makes this different (and hard to build)

This isn’t a widget. It’s a connected system that can be trusted with your diary — with verified steps end‑to‑end.

Cloud Run + Logs
Firebase
OpenAI
ElevenLabs
Stripe
Twilio

Realtime voice + typed chat

Customers speak naturally or type. The agent responds like a real receptionist and stays consistent across channels.

Company knowledge (FAQs)

Consistent answers to hours, coverage, guarantees, price guidance, and “what happens next” — without you repeating it.

Real booking logic (not guessing)

Checks genuine availability and only offers compliant slots — so it can’t “book” impossible days or double‑book you.

Distance & routing rules

Protects your day: avoids travel gaps, blocks impossible routing, and reduces cancellations caused by “bad diary days”.

Stripe deposits (optional)

Secure bookings to reduce no‑shows and filter time‑wasters — then only confirm when payment and booking creation are verified.

Twilio SMS (optional)

Automatic texts to the customer and the business owner — confirmation, details, and a clean paper trail without admin.

Custom hold music

When the system checks availability, customers get a polished “on hold” experience — not awkward silence.

This is what “agentic” looks like in the trades
It doesn’t just answer questions — it drives a workflow: collects details → checks reality → offers valid slots → confirms bookings → follows up automatically.
Build your agent

The architecture: two services, one job

A real deployment: one service is the agent experience (voice/chat + UI), the other is the MCP tool server for calendar, routing, payments, SMS, and integrations.

Service 1
The Agent
  • Realtime voice + chat UI
  • Strict booking flow rules
  • Custom personality + tone
  • Hold music during checks
Service 2
MCP Tools Server
  • Calendar availability & booking
  • Routing & travel compliance
  • Stripe deposits
  • Twilio SMS
  • Firebase logging + structured job data

Why this took real engineering time

This wasn’t “prompt writing” — it was building an operational system and hardening edge cases.

  1. Day 1
    Agent + tool server, Cloud Run deployments, OpenAI + service accounts + APIs
  2. Day 2
    Custom logic, personality, strict booking flow rules
  3. Day 3
    UI enhancements and smooth customer experience
  4. Day 4
    Stripe deposits integration
  5. Day 5
    Twilio SMS integration
  6. Day 6
    Testing, bug‑busting, edge cases, tightening the flow, removing rough edges

What you get (by tier)

Start as an always‑on receptionist. Upgrade to booking engine. Lock it down with deposits + SMS.

Tier 1
Always‑on receptionist
Fewer missed enquiries, faster lead capture, consistent answers.
  • Realtime voice + typed chat
  • Company knowledge (up to ~20 FAQs)
  • Structured questions (name, issue, address, etc.)
  • Firebase logging so leads never disappear
Tier 2
Books jobs automatically
A true booking engine: checks availability and only offers compliant slots.
  • Everything in Tier 1
  • Calendar-based booking flow
  • Distance/routing compliance
  • Proper slot offering + selection experience
Tier 3
Secured bookings + texts
Fewer no‑shows, instant confirmations, tighter ops.
  • Everything in Tier 2
  • Stripe deposit required to secure booking
  • Twilio SMS to customer + owner
  • Stronger end‑to‑end verification

Do the work you’re great at.

Let Trade‑Agents handle enquiries, book the right jobs into your calendar, and (on Tier 3) take a deposit and sends SMS texts and email confirmations automatically.

Book a demo Try an agent
Email: chappers.coldharbour@googlemail.com · Phone: 07779 326266
Admin time
↓ massively
No‑shows
↓ nearly eliminated
Diary safety
↑ with routing rules
Customer confidence
↑ confirmations